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Password manager

Reset password

Select this option if you have forgotten your password, or your current password is not working.

You will be sent an email with a link to your personal email address e.g. gmail account.

Unlock account

Select this option if your account becomes locked due to 3 incorrect log on attempts.

You will be sent an email with an unlock link to your personal email address e.g. gmail account.

Change password

Select this option to set a new password.

You will be asked for your current working password, then confirm a new password twice.

The University's password management system helps you resolve account and password issues without needing to contact the Support and Information Zone (SIZ). It can be accessed via password.chi.ac.uk, from any device, anywhere.

If you have issues managing your password please contact the SIZ on 01243 81 6222 or by email help@chi.ac.uk.